CONTACT US


Countrywise

5 Eddystone Road

Wadebridge

Cornwall

PL27 7AL

Tel: 01208 812423

info@countrywisewadebridge.co.uk

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Temporary Opening Times:

10:00 -12:30 – 13:00-16:00 ┬áMonday to Saturday

Updated Returns Policy (June 2020)

1. Goods purchased in-store

Unwanted goods can be returned under the following conditions, provided they are returned as sold, with all tags and packaging intact. We reserve the right to refuse any items that we do not consider fit for resale.

Full-priced items can be returned within 7 days for a full refund, or 14 days for an exchange or credit note.

SALE goods, including anything purchased as part of a PROMOTIONAL OFFER, can be returned within 7 days for an exchange or credit note.

Suspected faulty goods must be returned to us for assessment, and should be cleaned first by the customer. We will refuse to handle dirty items as a matter of staff safety.

Proof of purchase is required for all returns.

This does not affect your statutory rights.

2. Goods purchased by mail order

Unwanted goods can be returned within 14 days of receipt for a full refund (excluding carriage charges if sent by courier), provided they are returned as sold, with all tags and packaging intact. We reserve the right to refuse any items that we do not consider fit for resale.

Please contact us before returning your order, and remember to retain your proof of postage.

Suspected faulty goods must be returned to us for assessment, along with proof of purchase, and should be cleaned first by the customer. We will refuse to handle dirty items as a matter of staff safety.

Proof of purchase is required for all returns.

This does not affect your statutory rights.